Policy of Quality for Metrostav Norge AS

Metrostav Norge AS is a member of the Metrostav Group.

The core range of activities includes the management and execution of construction projects in the fields of transport and civil engineering, including the management and implementation of specific technological equipment for the site.

The quality policy has been announced to support the use of the quality management system in accordance with the ČSN EN ISO 9001 standard as a functional tool for corporate management.

The quality policy expresses top management’s view of quality management as an integral part of company leadership, since the continuous and systematic fulfillment of customer requirements and expectations ensures their trust in the delivered products.

The quality policy is binding for all employees of Metrostav Norge and reflects their personal commitment in their daily work. Each of our employees is responsible for the quality of their work, knows their rights and obligations, and is aware of their responsibility to the company.

Metrostav Norge’s quality policy is primarily based on the professional competence of management and the responsible work of all employees.

In order to achieve high quality in construction work and customer satisfaction, we adhere to the following principles:

  • We want to appeal to customers through the quality of our work and become one of the most sought-after companies.
  • We consider customer satisfaction the most important indicator of the quality of our work.
  • We aim to meet the expectations of our clients and partners by fully understanding their needs through risk and opportunity management.
  • We aim to deliver construction projects without defects and minimize the number of complaints on our projects in order to improve customer satisfaction and our financial performance.
  • We ensure process quality through systematic monitoring, evaluation, and improvement.
  • We maintain open communication and long-term cooperation with all partners.

The company’s management regularly monitors the effectiveness of its activities to fulfill this policy through periodic evaluations, and through its planning efforts, strives to fulfill this policy to the greatest extent possible.